Service

Your customers in Spain and Latin America, supported in their own language.

Supporting the Spanish and Latin American customers of French and European companies, in their own language.

Book a call

For you if

You have customers in Spain or Latin America, but no Spanish-speaking CSM.

Format
Onboarding or account management, fixed price
Hours
Time slots that suit Latin America
Language
Spanish, native speaker

What I do

A scope, deliverables, a timeline.

Every engagement is defined with you before it starts, then carried out independently, with your tools.

  1. 01

    Onboarding in Spanish

    Kick-off, training and adoption tracking, in your customers' language.

  2. 02

    Account management

    Regular check-ins, renewals and feedback from your Spanish-speaking accounts.

  3. 03

    Adapted materials

    Your onboarding and training materials adapted to Spanish-speaking markets.

  4. 04

    Link with your teams

    Customer feedback passed on to your product and sales teams, in English or French.

No local hire needed

An alternative to hiring an employee in Paris or Barcelona for your first Spanish-speaking customers.

A shared culture

An approach adapted to each customer's culture, in Spain and in Latin America.

Let's talk about your customers.

A first call to understand your product, your customers and what your team needs. Write to me and I'll get back to you quickly.

  • By video call
  • Or in person, in Lyon
Book a call

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